I’m curious… How do you coach your clients?
Do you coach in person? Do you coach by phone? Do you coach groups?
I’m really interested in how you do it.
Please post a comment below to let me know
In the coaching profession today, the most common form of coaching is still working with individual clients either face-to-face or over the phone
But times… they are a changing!
Now more than ever, coaches are expanding their business model so that they can offer clients more options. Specifically, today’s most successful coaches offer coaching packages with varying levels of service at low, medium and high price points.
HIGH Priced Options that coaches can offer are typically premium services such as VIP Acceleration Days or a High End Mastermind.
At the MEDIUM Price Point most coaches offer standard 1-1 coaching packages.
LOW Priced Options for coaches who want to better serve cost-conscious clients can offer a group program or online coaching.
And when it comes to providing online coaching, hands-down the best way I’ve seen it done, is by running a Virtual Bootcamp.
Interested to know how online coaching and and virtual bootcamps work?
Learn more about coaching clients online by running virtual bootcamps here.
SO… Do you think doing online coaching would be right for you?
Here are some of the big benefits of doing online coaching and running virtual bootcamps:
No more being a slave to coaching calls on your calendar, dealing with time zone challenges or trying to reschedule client calls. Instead, you provide coaching online when it’s convenient for you. Take time off, travel and coach from anywhere in the world. All you need is a laptop/smart phone, an internet connection and a couple of hours you choose each week to serve and coach your clients.
When you do it right, coaching clients online takes up way less time than regularly scheduled 1-1 coaching sessions. This makes it easy to offer an online coaching option at a very budget-friendly rate. Having an affordable, low-priced option means you can help and serve a lot more clients and appeal to a much broader market.
3. Upgrade Potential
Often you’ll find that online coaching clients will want to upgrade and receive private individual coaching or join one of your other programs. Having a self-coaching / online coaching program is an excellent, entry-level, low-priced way for people to get to know, like and trust you and really appreciate what you have to offer.
Coaches who offer online coaching often provide additional tools, training and resources built into their online coaching package. This enables you to give your clients a ton of value, without you having to be there or spend any extra time and energy. For example, you could create a video that shows your clients HOW to do something, instead of you personally explaining it to them 1-1.
While it’s certainly not for everyone, you have to admit that online coaching sounds pretty appealing, doesn’t it?
Wonder how you might get started?
One of the most lucrative ways to offer online coaching is by creating a “virtual bootcamp” where you have a bunch of people going through your online coaching program at the same time.
What’s great about this is:
=> You can serve a lot of clients at the same time, which increases your hourly income.
=> Clients love bootcamp style programs because they run for a set period of time. No ongoing, long-term commitment that so many people hate.
=> Clients get great results, because they focus on one specific goal.
=> Your bootcamp fee is affordable, making it easy for people to say yes and sign up.
=> Plus a lot more!
My good friend Nicola Bird has been offering virtual bootcamps to her clients since 2009.
In fact, she took her coaching business to a WHOLE new level, generating as much as $100K in a single month!
And for the next week, I’ve arranged for you to get Nicola’s help creating your OWN virtual bootcamp – for just $1:
Create Your Own Virtual Bootcamp For Just $1 – Click here!
Her program is called “$50K in 50 Days” and other coaches have paid $997 to get this training (which is totally worth every penny.)
This is a crazy one-time chance to get her training almost FREE, so I wanted to make sure you know about it.
She is also giving you access to her online coaching tool, JigsawBox (which I personally use and love) so you can build your bootcamp there as you go through her training.
I was only able to arrange this offer for ONE WEEK, so if you’ve been wanting to expand your business model so you can serve more clients and earn income beyond just 1-1 coaching, for a one dollar investment, it certainly seems worth checking out.
Create Your Own Virtual Bootcamp For Just $1 – Click Here.
And please remember to post a comment below to let me know how you do your coaching and what you think about the idea online coaching. I’m very interested in your opinion on this!
Hi Michelle, I tried 1-1 coaching and phone but didn’t get the results I wanted for my business. I think online coaching programs are a good option to consider. But I haven’t tried it yet because it appears to be a lot of tech. stuff to set it up. And I prefer a method that’s easy to use.
As far as using Nicola Bird’s online coaching program for a $1, that doesn’t appeal to me simply because I’m not big on trial period products. I went that route in the pbast and got burned. My motto is “Once burned Lesson learned”.
Hi Maya, Thanks for your comment. You’re right that there is more technology involved with online coaching, but it definitely can be managable!
I use all three modalities to coach. However, I find the online coaching is not as effective as face-to-face; phone or Skype. There is much more chance for error in understanding the needs of the client and being able to “speak” to them. Now – I’m more than willing to accept the possibility that my age; technical skills and early training also color my reactions to online coaching! :-)
Thanks Mike for your feedback. You are right that while there are benefits to online coaching, it’s definitely not the same as live real-time coaching. -Michelle
I will connect with clients in whichever ways suits them best. These days it is often via Skype, FaceTime or by phone. Some like to mix it up with face-to-face. My rates are the same, and flexible.
Thanks for your comment Dr. Mandy!
Thanks for all the great feedback! So interesting to see all the different ways of working with clients. It’s really true that with today’s technologies like Skype, FaceTime, Go-To-Meeting, Google Hangouts, Etc. it’s super easy and free (or relatively inexpensive) to provide “face-to-face” coaching online (assuming you want to :)
I mentioned I coach over the web in my office with a webcam, and over the phone with one of two applications. In case you and others have not used it, or tried it, the quality is much better than just a year ago. I am spoiled too. I use to “coach” my PictureTel sales reps all over the country from the high quality device in my office. That’s my “standard.”
How much is Citrix charging for “Go-to-meeting?”
I use all modes of coaching except the virtual boot camp. For training coaches, I prefer the “conference room” approach, so I can accommodate clients in different geographic areas. Otherwise, it’s mostly telephone coaching with occasional email follow-up. I have one client who is currently incarcerated, so I’m coaching via correspondence. This is more time consuming, since there are restrictions on what can be sent via mail, and there’s often a big time lag in receiving replies, so it’s the least spontaneous method.
You’ve got quite a well-rounded business. Awesome that you are coaching via correspondence – that’s dedication!
I coach, and have coached, in a number of different ways:
1) The standard, an observed sales call, and a “Coaching Call” in the car after the meeting.
2) I coach an unobserved sales call in my office.
3) I coach an unobserved call over the phone after the meeting.
4) I coach sales managers by observing their “Coaching Call” with the rep, and then I coach them. This format occurs face to faace, over the phone, and over the web when I can.
5) I have done group coaching. I also Coach sales managers on their coaching skills (group coaching) in their sales meetings. After they run their meeting which I have either observed, listened in, or not even seen, I can coach the manager on their group coaching skills.
6) Brand NEW…I coach over face time or Tango where I can listen in and observe the sales manager. After that, I am coaching the manager “Face to face.”
As you can tell I have coached sales reps, but I am currently helping sales managers improve their coaching skills.
Wow Hughes – you’ve got a robust service offering. Clearly your a pro! Thanks for sharing. I’ve heard of Tango and you are the first person I know ho is using it. You must like it, eh?
I’m in :) My plan so far is to use email and Skype
I know a ton of coaches that exclusively use Skype with their clients and they LOVE it. Great choice!
I coach people over the phone and in person, one-on-one and in groups.
Nice mix Pam!
95% of my coaching is done virtually, via Go To Meeting. Works awesomely well!!
Hugh Liddle, Founder, CEO and Head Coach
Red Cap Sales Coaching
That sounds great Hugh!
I provide email coaching as a support to my other coaching package options. I didn’t do much of this in the beginning of my business (5 years ago), but I am doing more of it now. It helps to maintain the momentum between phone coaching sessions. And it does wonders for the relationship between me and each of my clients. Of course I needed to boost my fees once I decided I was going to offer the email coaching. So I did!
Yes Sylvia, I agree that being proactive with email between coaching sessions is a great way to keep the momentum going. And nice job on raising your fees!
I offer a variety of packages, including phone contact/personal office visit, and whatever might seem congenial to both of us. I come from a non-profit background, and still have a tendency not to charge enough.
Sounds like it’s time to raise your fees Keith. Follow Sylvia’s lead!